When You Tune Out, You Lose Out
August 3, 2009
When I ask participants in my leadership development programs to list the qualities and characteristics of an outstanding leader, they always list “good listener” in the top ten.
As a team member, leader, manager, (or “wanna be”), one of the most important skills you can develop is your ability to listen effectively. Often we’re so busy barking out directions, delegating, and giving instructions, we don’t think about taking the time to listen to what another person is trying to tell us.
By becoming a better listener, you will increase your own productivity, as well as that of your team. You will improve your ability to influence, persuade, and negotiate. What’s more, you’ll avoid conflict and misunderstandings and be able to resolve problems with customers, co-workers, and bosses – all necessary for workplace success.
Clearly, listening is a skill that we can all benefit from improving. You probably spend more time using your listening skills than any other kind of skill. Like other skills, listening takes practice.Who knows? Improving your listening skills may even enhance your personal relationships! All I know is that when you tune out, you lose out!
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